Get help
Iron Standard is a training platform: coaches build programs on the web, athletes log their sets on their phones. If something isn’t working, the fastest fixes are below — and a real person is one email away.
Talk to a human
Email victor.brankovich1@gmail.com. Questions, bugs, billing, feature requests — a real person reads and answers every message.
Include your team or organization name, and if you are an athlete, your coach’s name — that is how we find your account. If something is broken, tell us what you tapped and what happened; a screenshot saves a round trip.
For athletes
- I can’t log in. Your coach can reset your password from your athlete profile (Authentication → Reset Password). That is the fastest fix, and the only one that works if your login was never set up. If you know the email on your account, you can also request a reset link yourself.
- My Today screen says “No workout assigned”. Your coach hasn’t assigned a program to you yet. Message them — programs are built and assigned on the web, and your session shows up on Today the moment one is live.
- How do I delete my account? Open the Account tab and choose Delete account. Deletion is immediate and irreversible: your login, every set you’ve logged, your maxes, testing results, wellness check-ins, goals, habits, messages, and feed posts are erased. Nobody can restore them afterwards — not your coach, not us.
- I got a notification. Where do I find it? Messages from your coach are in the Messages tab. Everything else the app needs you to see is under Alerts. Both are in the top navigation.
For coaches
Coach help lives inside the product. Sign in and open Help & Support at the bottom of the sidebar: it walks through the whole flow — roster, program, assignment, athletes logging on their phones, TV Mode — with a link into each screen. Anything it doesn’t cover, email us above.
Privacy and terms
The documents behind the product, in plain language: